All technology issues surrounding the online school should be reported to eDCSD academic advisors and then to the assigned homeroom teacher. It is important that the parent and the homeroom teacher communicate as soon as a technical problem occurs to reduce the impact on student learning. eDCSD does not provide network or hardware support.
In the event students or teachers find issues with the content of their course (broken links, etc.), please email edcsd.tech@dcsdk12.org.
The Children's Internet Protection Act (CIPA) was signed into law in 2000. This law requires that computers students use for learning must include filtering software to block Internet access for children to materials that are obscene, contain child pornography, or are deemed harmful to minors. Given that eDCSD is not providing computers to families as a rule, we wanted to provide a list of free software parents might utilize to limit student access.
http://www.opendns.com – Limits access to sites on a higher level than even their own computer software
http://www.untangle.com – Used for creating a filtering gateway
http://dansguardian.org – For Mac content filtering
http://www.armcode.com/adult-
INFORMATIONAL WEB SITES
The following web sites may prove helpful when computer questions or technical difficulties arise.
http://www.google.com – Widely used search engine
http://www.whatis.com – Provides definitions of most technical terms, concepts and ideas
http://www.howstuffworks.com – Provides information on how computer hardware and software work in addition to about everything else one could ever want information about
http://housecall.antivirus.com – Free online virus scanner that can be used as a “second opinion” to the installed antivirus software
http://www.homenethelp.com – Provides information for setting up and troubleshooting a home network environment
http://www.computerhope.com – Free computer help for everyone, drivers, questions and answers, and forums
http://support.microsoft.com – Microsoft’s self-help support web site, including a database of common issues and resolutions
http://www.webopedia.com – Online dictionary and search engine for computer and Internet terms
http://www.modemhelp.net – More advanced site that provides information on error messages and screenshots for troubleshooting technical issues
http://www.dslreports.com – Information on DSL, cable and other high-speed Internet connections
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